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Coaching For Life
Sue Knight
 I
had been asked to go into my son's school to 'discuss'
what he had done that week. 'What he had done' was to
take himself unofficially along on a school trip with
his mates to some Maths Lectures at a University in
another part of the country. It was not the topic that
interested him, which was why he did not book officially
on the trip in the first place; it was being with his
mates, who he had only discovered were going when it
was too late for him to book to go too. Instead, he
had found a way to get himself, by his own means, to
this University. He had somehow managed to smuggle himself
into the lectures and into one of his mates' bedrooms
to sleep overnight. Naturally the school were concerned
and so was I till they found him (although I did not
doubt that they would — knowing my son).
So here I was faced with a 'panel' of teachers. I had
expected to be talking to one or two but not a panel
of six who were clearly set on reprimanding me as much
as my son. "Did I know what my son had done?"
"Did I realise that he acted against all school
rules?" And it developed into 'and another thing'
barrage. "Did I know that he did not attend all
Maths classes at the school and did not show a great
deal of interest in them when he was there?" This
latter point was coming from a very rigid and stony
Maths teacher.
Well you know I am pretty good at taking feedback but
I felt it was now time to respond, especially to this
latter point. "Do you think you have any part to
play in this? If he doesn't seem interested in your
Maths lessons what part of that is your responsibility?"
This had a very quietening effect on the whole discussion.
"We are after all your customers — are we not?"
Even quieter. At this point one of the other teachers
who had been very quiet to this point said "I would
like to add a point on James' behalf (James is my son's
name). He is always very positive and usually takes
responsibility for what he does. I feel that this is
an exception." Anyway the outcome of this was that
James was suspended for a week from school.
Finally I put it to them (well to the Maths teacher
in particular) that I appreciated that he had acted
unofficially, however I also recognised him a high level
of motivation an initiative to get himself on very little
money to the other side of the country and then to attend
Maths lectures! I pointed out that my experience of
working in business was that these two qualities were
highly valued in the business world today! As we walked
through the school gates we passed the games master
(one of James' favourites teachers and consequently
subjects) who asked what the outcome was. A weeks suspension
I replied. "That' a good punishment!" he said
wryly. "What is he going to do — watch TV for a
week?"
Recognise our unique talents.
So how does this relate to coaching? Well for me coaching
is about discovering the patterns that we have in our
thinking and behaviour that are our unique skills. I
specialise in the use of NLP to 'model' unique talent.
NLP is short for
Neuro: the
patterns in thinking and behaviour that make our experience
what it is.
Linguistic:
the patterns in the our internal and external language
that influence our thoughts, feelings and actions
Programming: the sequences of patterns in thinking
and behaviour and language that form our strategies
for life
So James' true talents were in risk of being swamped
by the way he had misdirected them. That is so often
the case. If we don't have an official outlet for our
true talents we misdirect them. Alternatively we use
them in our leisure interests. How many people do you
know that show an exceptional talent and passion for
the things that they do out of work and yet show no
signs of them in their work? It takes skill to recognise
these unique talents. They are not the things that we
normally put on our job application forms. For example,
we had invited friends to join us at our house in France
and my husband promised to send them directions. He
said that the next time he drove from the airport (which
was the route that they would take) he would note the
details of the route for them. He was on his own when
he did this and he produced some amazingly detailed
and informative directions. Both my friends and I commented
on how difficult that must have been when he was driving
to note down such details. To our surprise he said that
he had written them down afterwards. I should have realised
that he has this amazing capacity to remember the sequential
details of routes and replay them long after he has
been there. In a newspaper article about the brilliance
of Michael Schumacher on the eve of the 1997 Japanese
Grand Prix, John Barnard, responsible for the technical
development of the Arrows motor racing team, is quoted
as saying:
It's a kind of mental attitude, a total commitment.
He has this innate ability to go quickly, which means
he is able to concentrate on what the car is doing a
lot more. He can recount clearly every corner around
the lap and this feedback is clear and sharp. It's what
all the really good ones have got. Alain Prost was the
same. You could talk about something a week after it
had happened and he'd still give the exact picture.
*
This says as much about John Barnard as a coach in
recognising this as it does about the special talent
of Michael Schumacher.
Coaching is the ability to recognise the unique talents
with which we do what we do and use this feedback to
strengthen and appropriately direct these talents to
make a positive difference in our work and in our life.
I mentioned this on a course that I was running and
one of the delegates said 'I can do that too."
And this ability to remember sequential details accurately
would have been invaluable in some jobs in that company.
But no one realised that he had this skill and so it
went unused. Not even he realised that it was a skill
of value
How can we spot these unique talents?
It is quite simple and here is a step by step guide
to get you started or to build on what you do already.
Start by doing this for yourself.
- Identify something that you have done today. It could
be good or bad. (For example you might have got up on
time, cheered someone up, or you might equally have
got yourself stressed or procrastinated about a job
that you 'wanted' to do)
- Now ask the question 'How did I do this?' Note that
the question is not 'Why did I do this?' The question
gets you to a very different place that is much less
useful and sometimes positively harmful in this kind
of coaching. Be aware of how you were thinking, of what
you were thinking, of what actions you took, what kinds
of beliefs you were operating from and what values you
were satisfying for yourself.
- Recognise that you will probably take some of this thinking
that you do for granted. When for example I pointed
out to someone that they had this very skillful way
of humorously keeping everyone in a team involved at
all times in a project — they said 'Doesn't everyone
do that? And no everyone does not do what you do and
especially not in the way that you do it
An alternative way is to identify
your talents through someone else.
- Identify someone you admire
- Identify what it is specifically that you admire about
them
- Now ask yourself the question 'How do I have that same
skill?' (You may not use the skill in the same way but
the fact that you can recognise it in someone else means
that you have it or have the potential to develop it
further
Now repeat these processes for someone else. If you
have been invited to give feedback to someone or if
it is your role to do so then it is by giving others
feedback on the talents that you recognise in them that
you coach them. When you give feedback of this nature
you raise awareness of how we do what we do and that
lead to choice. Choice to consciously access that talent
when we wish.
Imagine a company or a family where the emphasis is
on recognising these unique talents within each of the
members. If you can imagine then this skill of coaching
is yours and life and work are a celebration of excellence.
And James? Well he has completed his university course
(not Maths) but sports psychology and sport science.
He has Enroled on a water sports coaching course in
Sydney. Can you guess which teacher had the most influence?

About the Author
Sue Knight is an international consultant. Her work
consists of writing, one to one coaching, talks and
leadership consultancy. She is author of several books
including NLP at Work, NLP Solutions and Leadership
from the Heart manual of exercises for leaders. You
can up to date news of her work and thoughts on her
web page www.SueKnight.co.uk.

Copyright © Sue Knight 2000
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