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Australia October
2000
by Sue Knight
This was my first visit to Australia and my first point
of contact was the customs officer who checked my passport.
"What do you do?"
"I'm a consultant."
"What are you doing here?"
"I'm here to run a couple of conferences."
"What on?" (Well this bodes well for the
standard of modeling skills I thought if the customs
officers probe to this level of detail.)"
Coaching skills and leadership (I decided that was
easier and probably safer than trying to explain what
NLP is).
He looked at me, didn't say another word and waved
me through. I filled the gap of his final silence with
all sorts of meanings - he doesn't believe me (but then
I would probably not be walking on through if that was
the case) - he is impressed (he didn't look impressed)
- he has established that I am credible - he wonders
what right I have to come to Sydney, Australia to teach
coaching skills. I thought about the latter one most.
What right do I have to come to Sydney to teach coaching
skills? After all the Olympics had just finished, the
Paralympics were taking place. Sydney had already been
hailed as having hosted one of the greatest Olympics
of all time. The athletes especially had acclaimed Sydney
as having created an environment which had enabled them
to excel in their given field. It was a climate that
enabled many to achieve their personal best. What did
I have to bring?
I had been invited to Australia by Karen Corban of
Universal Events. Karen demonstrated to me the skills
that really make a difference in this rapidly changing
world in which we live. She had reached round the world
without having met me to invite me to run conferences
on her behalf. She was willing to take the risk to learn
about me from afar to have the courage to find a way
in which we could achieve a WIN/WIN. That in itself
was worth coming to the conferences for. The whole event
and the processes leading up to it is a metaphor for
the way in which we can and need to operate in this
global community of which we are all a part. I congratulate
you Karen on your truly leading edge skills and thinking.
You deserve to succeed in the way that you do.
I had expected to like Australia particularly the climate
having left the wintry gales of the UK. I wasn't disappointed
the temperature was a balmy 24 degrees. And I had space
to settle in and acclimatise to the time zone. Strange
to think that if I looked down at the lace on my trainers
that I was probably looking directly at (ignoring the
several thousand miles of earth between) my home in
the UK. I liked to think that I had a sliver of insight
into what those early explorers must have felt on their
journeys round the world. I did the tourist bit visiting
the Sydney Opera House, the Circular Quays, Bondi Beach
and Sydney town centre. It was beautiful and not just
the geography and the architecture - the welcome and
the service that I received everywhere was beautiful
too.
When I arrived to start my conferences I was introduced
to the assisting team. I have to be honest and say that
I had mixed feelings about having such a team. My past
experience of some assisting teams was that they should
have been in therapy and had volunteered for the role
of assistant as an alternative. I sometimes spent more
time coaching the assisting team than I did the participants
on the programs! However that belief was to be shattered.
I have never met a team of people on this kind of program
who were so able and professional in their ability to
serve selflessly and simultaneously open themselves
to learning. If any of you on that team are reading
this now - I thank you for a very humbling experience
but one that allowed me to give of my best and to be
truly who I am. You have changed my beliefs about the
ways in which it is possible to assist and support to
the extent that I am now reviewing my policy for this
for the programs that I run in the UK and elsewhere
in the world.
So back to the question - what did I have to bring?
I should have realised that the Australian welcome is
independent of context. Their ability to welcome extends
to being able to welcome learning on areas in which
they already have skills and expertise. That to me is
true learning. Anyone who says 'I know how to do this
or I have learned this already' is the very one who
needs it the most. Similarly anyone who is closed to
new ways of learning is also the one who may one day
be limited by that blinkered approach to the world.
Ultimately it was what we brought each other that constituted
the learning. My criteria for success being to have
insights and learning from the way in which the groups
respond to my trainings were surpassed. We learned together
- we modeled each other and we had fun. And to cap it
all I started each day overlooking the ocean at Coogee
Bay as I anticipated what new learnings were to come
sometimes with time to wander on the beach as I collected
my thoughts. You might think that the Australian welcome
would have become a little jaded after the thousands
of visitors that they have greeted over the last few
months. Not so. The welcome and the service are a part
of who they are. We have a lot to learn and what an
environment in which to learn it. I will be back.
 ###

Sue Knight is an international consultant.
Her work consists of writing, one to one coaching, talks
and leadership consultancy. She is author of several books
including NLP at Work, NLP Solutions and Leadership from
the Heart manual of exercises for leaders. You can up
to date news of her work and thoughts on her web page
www.SueKnight.co.uk.

Copyright © Sue Knight 2000
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